Product Management

Each Optional step below is normally entered via 'Wizard like' configuration screens which are normally completed in minutes due to the level of in-built system validation

The Outcome of the Marketing Activity is normally circulated to all concerned business functions within the organisation. These would typically include Billing, Provisioning, Customer Care and Back-office function
Once a new product has been ratified by the business, it is then made available through a single unified Product catalogue and is ready for implementation in the UNO suite

(Mandatory)
The first steps is normally for Billing department to enter all the relevant Product information, pricing, term, discount, promotion, availability etc into Numeros Retail and/or Wholesale Billing
This data is then pushed into the Sales & Marketing sub-systems and can be made available for Sale

(Mandatory)
Service Delivery (Provisioning) may enhance the Billing Information supplied to define the Service Type, any additional data items that must be captured, its Delivery Platform (e.g. WLR, WiMax, Wireless, ADSL, CPS etc)

(Optional)
Once Service Delivery properties have been defined, any optional support steps/mechanisms may be added
These might include automatic communications to the Customer, Account Manager or Internal Teams via KCI communication - based on system triggers
It may be necessary to set up additional Ticket-Types to help manage the service